Privacy Policy

What Information We Collect

When you make enquiries, contact us or place an order on this website https://rovelithsleep.com, we may collect necessary personal data such as your name, contact email address, telephone number and delivery address; the website also uses cookies to collect browsing statistics in order to optimise your browsing experience.

Use of Data

The personal data collected will only be used for: processing orders, customer communications, after‑sales follow‑up and website operations. We will not use the data for any other unrelated purposes without your consent, nor will we sell your personal data to third parties (PCPD). We will only transfer data to partner service providers (logistics, payment and IT service providers) to the extent necessary, and require them to maintain the confidentiality of the data.

Data Retention

We will only retain personal data for as long as is necessary to fulfil the purposes for which it was collected; once these purposes have been fulfilled, we will securely delete or anonymise the relevant data (PCPD).

Data Security

We implement reasonable technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or deletion; however, we cannot guarantee that internet transmission is entirely risk‑free.

Your Rights

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right to request access to and correction of your personal data. Such requests may be sent to the following email address: [email protected] (PCPD). We may charge a reasonable fee for access requests and will respond within the statutory timeframe.

Updates

This Privacy Policy may be revised from time to time. Updated versions will be published on this website and will take effect immediately upon publication.